rbz_services:agents:agent_directory
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| rbz_services:agents:agent_directory [2025/04/01 08:08] – admin | rbz_services:agents:agent_directory [Unknown date] (current) – removed - external edit (Unknown date) 127.0.0.1 | ||
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| - | /** | ||
| - | Resolution Agents | ||
| - | [[rbz_services: | ||
| - | [[rbz_services: | ||
| - | [[rbz_services: | ||
| - | [[rbz_services: | ||
| - | **/ | ||
| - | ~~NOTOC~~ | ||
| - | |||
| - | <WRAP column 30%> | ||
| - | ==== Order and Delivering Management ==== | ||
| - | * **Order Status and Tracking** - Handle order status enquiries, provide tracking information, | ||
| - | * **Returns, Exchanges and Refunds** - Manage customer requests for returns, exchanges and refunds, as well as guiding them through related policies and processes.\\ | ||
| - | * **Order Modifications** - Provide support with modifying orders, including changes to delivery dates, order details and cancellations.\\ | ||
| - | * **Delivery Management** - Facilitate customer and vendor enquiries related to delivery logistics, scheduling deliveries, addressing issues with lost/ | ||
| - | * **Inventory Management** - Address customer enquiries related to inventory levels, availability and product details.\\ | ||
| - | |||
| - | </ | ||
| - | |||
| - | |||
| - | <WRAP column 30%> | ||
| - | ==== Sales & Finance ==== | ||
| - | |||
| - | [[team: | ||
| - | [[team: | ||
| - | [[team: | ||
| - | |||
| - | </ | ||
| - | |||
| - | |||
| - | <WRAP column 30%> | ||
| - | |||
| - | ==== IBC Professionals ==== | ||
| - | |||
| - | [[team: | ||
| - | [[team: | ||
| - | [[team: | ||
| - | |||
| - | |||
| - | </ | ||
rbz_services/agents/agent_directory.1743494932.txt.gz · Last modified: 2025/04/01 08:08 by admin