rbz_services:agents:agent_directory
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- | ====== IBC Agents Directory ====== | ||
- | |||
- | /** | ||
- | Resolution Agents | ||
- | [[rbz_services: | ||
- | [[rbz_services: | ||
- | [[rbz_services: | ||
- | [[rbz_services: | ||
- | **/ | ||
- | |||
- | ~~NOTOC~~ | ||
- | |||
- | <WRAP column 45%> | ||
- | ==== Order and Delivering Management ==== | ||
- | * **Order Status and Tracking** - Handle order status enquiries, provide tracking information, | ||
- | * **Returns, Exchanges and Refunds** - Manage customer requests for returns, exchanges and refunds, as well as guiding them through related policies and processes.\\ | ||
- | * **Order Modifications** - Provide support with modifying orders, including changes to delivery dates, order details and cancellations.\\ | ||
- | * **Delivery Management** - Facilitate customer and vendor enquiries related to delivery logistics, scheduling deliveries, addressing issues with lost/ | ||
- | * **Inventory Management** - Address customer enquiries related to inventory levels, availability and product details.\\ | ||
- | |||
- | </ | ||
- | |||
- | |||
- | <WRAP column 45%> | ||
- | ==== Sales & Finance ==== | ||
- | |||
- | [[team: | ||
- | [[team: | ||
- | [[team: | ||
- | |||
- | </ | ||
rbz_services/agents/agent_directory.1743494986.txt.gz · Last modified: 2025/04/01 08:09 by admin