The grievance shall be closed by the Committee(s) after recording reasons thereof:
- if the aggrieved has not responded within fifteen (15) days of the receipt of any written communication from Grievance Redressal Officer seeking further details/clarification;
- where the aggrieved has withdrawn his/her grievance;
- where the matter has been referred by the Committee(s) to Disciplinary Committee of ICSI IIP;
- where the Committee(s) has dismissed the grievance if it is felt to be devoid of merit;
- where the subject matter of grievance is pending before a court, tribunal etc.
- where the grievance has been resolved during the mediation proceedings.