ICSI What is the procedure of filing the grievance?


A stakeholder, who wishes to file a grievance, shall file it with the Grievance Redressal Officer of ICSI IIP as designated by the Committee(s) within forty five (45) of the occurrence of cause of action for the grievance.

Provided that a grievance may be filed after the aforesaid period, if there are sufficient reasons justifying the delay, but such period shall not exceed thirty (30) days.

A stakeholder shall not file a grievance where the subject matter of grievance is pending before a court, tribunal etc., as such grievances will not be entertained by the Committee and shall be closed on its receipt.

Every stakeholder filing a grievance shall make a declaration that the subject matter of grievance is not pending before any court, tribunal etc.

Grievances shall be communicated in the prescribed format (Annexure I or II as the case may be), available on the website of ICSI IIP alongwith a demand draft for two thousand and five hundred rupees (Rs.2,500/-) drawn in favour of the “ICSI Institute of Insolvency Professionals” payable at New Delhi or an online acknowledgement of two thousand and five hundred rupees (Rs.2,500/-) paid to the credit of the ICSI IIP towards fee.

The grievance(s) should be submitted through the following modes: By sending an email, with the word “Grievance” recorded in the subject head, to [email protected]; or By letter to: Grievance Redressal Officer, ICSI Institute of Insolvency Professionals, Third Floor, ICSI House 22, Institutional Area, Lodi Road, New Delhi-110003.

The grievance and its enclosures should be filed in triplicate, duly signed by the Aggrieved and should be in English language. Any document/s in Hindi or in any Regional Language should be sent along with English translation thereof, duly verified as ‘true copy’.

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